Dear customers,

 

We're open

This is an important message to update you on service changes happening in stores that affect all our customers.

We will gradually be reopening our salons from 13th July and have made a number of changes to our salons, in line with government guidance:

 

SOCIAL DISTANCING

We’re limiting the number of customers and partners in our stores at any one time and have added markers to help maintain the 2 metres rule.

 

ONLY 2 CLIENTS ALLOWED AT A TIME.

 

CONTACTLESS PAYMENT WHERE POSSIBLE

 

TEMPERATURE CHECKS AND CLEANESS

We’ll be checking everyone’s temperature on arrival and if anyone has a high temperature, they won’t be able to have treatment. Everyone will be encouraged to sanitise their hands at reception and additional hand sanitiser have been positioned at key areas across the salon. Anyone displaying a temperature over 38°C/100°F will be asked to stay home for two weeks.

 

CLEANING

We’ll be sanitising spa equipment throughout the day and clean the entire salon every night.

 

DRINK

We are not allowed to serve a refreshment.

 

SHOWERS

Clients may take a shower at home. We are not allowed to open a shower facility.

 

VENTILATION

Along with our air ventilation system. We have installed Air purifiers in all Therapy rooms. Our new air purification systems in each therapy room uses 3 stages of air purification. It uses clinically proven air filtration and sterilisation technology. The advanced activated carbon filter removes unpleasant odours and absorbs harmful substances. It is fitted with an antibacterial true HEPA filter that removes 99.98% of airborne particles. The final stage uses the plasma ioniser to sterilize particles even further and removes mould spores and allergens from the air.

 

OPENING HOURS

We’re going to gradually reopen our stores. From 13th July Thai Harmony Goodge Street and Notting Hill are open and please see adjusted opening times, as they will be updated frequently. For now Goodge Street Mon-Sat 12.00-21.00 close on Sunday and Notting Hill Mon-Sun 12.00-21.00

 

We are not allowed to perform a treatment where a therapist has to confront the client face-to-face; only at the back and the side of the body.

 

Couple massage, Hot Stone and, Body Scrub treatments are not available.

 

It is compulsory that clients follow this guidance, otherwise no service can be performed.